Make More Work Less Podcast Archive

Find previous episodes of topics that you might have missed.

Previous Episodes

Check out the previous topics that other business owners and entrepreneurs were curious about!

Answers to managing:

  • Your TIME
  • Your MONEY
  • and Your TEAM

November 9, 2023

217. Four Hour Hiring Process

The four-hour hiring process is a system where you can get to the right candidate more quickly. It is a series of steps that the candidate goes through to help you decide if they are a right fit or not for your organization. We use it and it is genius. Listen to Mike and Jackie discuss how this process works!

November 7, 2023

216. Pick Up the Phone and Call

Email and texting are very safe places to hide. Whereas the benefits of picking up the phone will make you stand out in the crowd and quickly build a relationship with the person you're calling. You don’t know what will happen until you actually speak to someone. So, pick up the phone and connect with them, human to human.

November 2, 2023

215. Beliefs about Networking for Money

Some beliefs around networking for money that hold people back are “if I network for money, people won’t like me” or beliefs around “money is bad”.  How are your beliefs about money or beliefs about networking for money holding you back?

October 31, 2023

214. Up Your Game as a Business Owner

Lots of people think that being busy is better. In fact, thinking, strategizing, and contemplating feels like no action is being taken. The challenge is the pace of the improvement. Being busy shows lots of action, thinking is an exercise of patience and letting things play out. Listen as we discuss why thinking is an important part of your leadership toolbox.

October 26, 2023

213. Networking for Business

We don’t usually just network for the sake of it.  We usually want to something out of it, new clients, additional sales, referrals. Networking for money means that your networking script ends in something around, “How do we do business together?" Listen as Mike and Jackie explore how to network for business.

October 24, 2023

212. Systems, Scale and People

The number one leverage for a business is people. In addition, growing a business successfully includes, systems like sales, daily opening, etc. scale and people.

October 19, 2023

211. When Business Partners Want Different Things

Most of the time when business partners split it is usually not pretty. Partners wait too long to have the critical conversations around what each person wants causing hurt feelings and resentment. Our discussion is around how to have an amicable split of a partnership and still remain friends.

October 17, 2023

210. Everyone Can Build Wealth

There is an abundance of wealth, enough to go around for everyone. The first step is to choose to do what it takes and commit to getting it. Choosing to do the things that are necessary with the exclusion of everything else. You too can have what you want, so what are you going to choose? 

October 12, 2023

209. Breaking Through to the Next Level of You

If you want to breakthrough to the next level of you, it will require a break-UP, break WITH, break DOWN or break APART from people, ideas, systems, or any area of your business. The pace of personal development is also partly the pace of your comfort zone and what the new you feels like. 

October 10, 2023

208. We Want to Interview You on Our Podcast!

Do you want to grow your business 20% or even 30X? Do you want to work differently? Do you want a shortcut?  

We want to hear your story to date! Get LIVE insight from top coaches and business owners, Mike and Jackie, on an episode of the podcast. Do you have revenues above $1Million? Been in business more than 5 years? Have you been coached or would like to explore coaching? We want to share how the coaching world can help you on your journey.

October 5, 2023

207. Delegation vs Growth

Leadership is about results, but how do you lead your team to get them? Delegation is “I want you to do it my way.”  Growth is asking for the results you want and allowing others to do it their way as long as it is legal, ethical and moral. The point of delegation is to allow you and your business to grow 20%, 30%, 50% or 10 times.

October 3, 2023

206. Point of Power

The point of power is now. Everything that happens to you is your responsibility. The first step to getting where you want to go can have challenges that causes you to be emotionally uncomfortable.  It has to be done to get to the next version of you. You can’tthink your way through, you must feel it, do it, learn from it and adapt to it. 

Want to get to the next version of you and your business?

September 28, 2023

205. What is Perturbation?

Perturbation is anxiety and mental uneasiness caused by getting out of the comfort zone of our current beliefs and values. Growth isn't easy. Getting out of your comfort zone and past perturbation creates the opportunity to change the phases we are in, which creates growth. 

September 26, 2023

204. Creating Goals That Excite You

If you have trouble setting goals, you are not alone. The secret sauce is about really creating goals that excite us and make us passionate to go for it. Listen as we discuss our own shift in goal setting and how that has changed how we view our purpose and our goals. 

September 21, 2023

203. What is Business Coaching?

Ever wonder what business and executive coaching are all about? Listen as we discuss how business coaching is not about “need,” it is truly about wanting to be better and have a better business. It is all about getting out of our comfort zone to reach the goals we set for ourselves and our business. 

September 19, 2023

202. The Gap and The Gain

Gap and the Gain by Dan Sullivan is the topic for this episode of the podcast. Most people spend most of their time in the gap. The gap sounds like, “I should have”, “It didn’t pay off”, etc. Beating ourselves up for the past and comparing ourselves to the goal we didn’t completely reach.

The gain is “look at how far we’ve come” and “let’s push ourselves forward and see what else there is.”

September 14, 2023

201. Results vs. Time

Results or time are the two things you can buy from your employees. Paying for time is like an admin assistant or receptionist job, paying for them to be there. It is subject to piling on tasks to make that time productive.

September12 , 2023

200. Effective Management Using a Management System

Use daily lists to prioritize tasks to get to weekly, monthly, quarterly goals. We start with this to see what our direct reports see as priorities. Mike and Jackie discuss daily lists and LION meetings (Last week, Issue, Opportunity, Next week) to manage company objectives and become a better manager. 

September 7, 2023

199. How Do I Manage People?

Most of the time no one teaches us how to manage and hold people accountable. Listen as Mike and Jackie discuss managing people with the knowledge they’ve learned over the years. Clarity and communication are key.  

September 5, 2023

198. Communications in a Family Business

Family dynamics and interpersonal relationships that have gone on for generations can complicate those communication channels. Listen as Mike and Jackie discuss how to improve communication in your business, whether it’s family-ownedor not. 

August 31, 2023

197. Finances in a Family Business

Pay in a family business is based on the roles each person plays, not based on equal ownership. An owner's pay is based on distributed profits of the business. The president and other company roles are based on market rate and commission. The employee roles that each member plays are based on merit and results. Listen as we discuss this fascinating and volatile topic.

August 29, 2023

196. Conflict Resolution in a Family Business

Join Jackie Zach, the Family Business Navigator and Mike McKay as we discuss family conflict resolution.  It is a unique balance between being family and running a business.  It impacts decision making, morale, and the growth of the business.

August 24, 2023

195. The Professionally Managed (Family) Business

Professional business owners are concerned only with choosing to own the asset we call a business or not and deciding what they want the return of that asset to be. The Board of Directors oversees determining which strategies to use and the President or CEO is in charge of making sure those strategies get executed. In many businesses these roles are the same person or people. Listen as we discuss how to professionally manage your family business.

August 22, 2023

194. Long-Term Succession Planning in a Family Business

Is 194. Long-Term Succession Planning in a Family Business

Business succession planning is a 3–7-year process if you want it to go smoothly.  In a family business, it may take even longer.  Many family businesses only have one opinion and one set of experiences, namely their own.  It can be wonderful or traumatic.  Listen as we explore the ins and outs of family business succession planning.

August 17, 2023

193. Defining Roles in Family-Owned Businesses

Is there ‘role confusion’ in your family-owned business? Are the roles clearly defined? Role confusion causes misunderstandings and miscommunication among family members and employees. Listen as we discuss how defining roles will help your family business grow.

August 15, 2023

192. Formalized Processes for Family-Owned Businesses

Is there a lack of formalized processes in your family-owned business? How things are done in a family business may be handed down from generation to generation. Is your business running on hope or running on systems, processes and decision-making processes?

August 10, 2023

191. Family Dynamics in Family Business

In family businesses there is always the family dynamics along with business dynamics. How are the dynamics helping or hindering your family business? It is hard to navigate the emotions of the family members and may require the help of a family business navigator. Listen as we begin to discuss how to make the family dynamics in business better.

August 8, 2023

190. Succession Planning in Family Business

Succession planning takes a lot of thought and planning before executing. Having a formal succession plan will give you the opportunity to be proactive about transitioning to the next generation. If the generations work together to transition, it is likely that the next generations can grow the business even more. 

August 3, 2023

189. Emotions of Business

Facts don’t care about your feelings. If you aren’t measuring results, then you are using feelings to run your business. Changing your performance level is a matter of “I don’t like this” vs “What can we do about this?” Are you using your feelings to make decisions or are you using data to remove the emotions?

August 1, 2023

188. Connecting the Dots for Your Team

Are you a leader who gives accurate and comprehensive messages to our team? People need to hear or learn things 17 times to make it stick. If you are saying “my team should use common sense” to accomplish what you want them to, then you are the one that needs to help them understand. Connect the dots for your team at a very detailed level to get the result you’re expecting. 

July 27, 2023

187. The Effect of "I KNOW" on Your Business

“I Know” are two small words that have a huge effect in your business. “I Know” shuts down learning and is a willful choice. There are so many opportunities that are missed when we say, “I Know”.  What opportunities are you missing because you have chosen to stop learning because you “know” it?

July 25, 2023

186. The Hockey Stick Affect

The Hockey Stick Effect, also known as the cumulative performance, is when all the skills and effort you have put into place results in exponential growth.  It is the little incremental things that cause you to get better. Although it may be slow, tedious, and you can’t tell what the end will be like, the results are amazing! 

July 20, 2023

185. Need vs Want

Mike and Jackie discuss how the words “Need” vs “Want” affect our businesses.  “Need” is all about running away from something. “Want” is going towards something. How can you use “want” language to work toward your goals? Listen for more examples and details between these two words that make a big difference in your business!

July 18, 2023

185. Spending Too Much Time with D Level Customers

Are you spending a lot of your time with “D” level customers?  A “D” level customer is someone who is dead to me. What do we mean by this? The amount of time you spend with your “D” level customers is that much less time and energy on your “A” level customers. Listen as Mike and Jackie discuss why you need to get rid of your “D” level customers, how to focus on "A" level customers, and how to tell the difference between them.

July 13, 2023

183. 16 Cylinders of High Performance

6-cylinders of business are mind and body only. The other 10 cylinders are around heart and spirit. Listen as Jackie and Mike discuss what the 16 cylinders are and why all of them are needed to have high performance.

July 11, 2023

182. Growing into the Role of Owner or Top Executive

Listen as Mike and Jackie discuss growing into your role as owner or top executive. Your role only grows as much asyour weakest skill, invoking the Law of the Lid. The first step is to take a look at your MINDSET. Where is your identity today, as well as where do you need it to be? Your identity can be switched any time you decide to do it.  

July 6 , 2023

181. Practical Tips to Move From Doer to Owner

What are the things you’re doing and which of those things can be delegated to someone else? What are the things you’redoing that are visible and that you enjoy doing? Looking at the things you’re doing and not doing will set you up to be able to run several companies and create wealth in less time. Listen to get started!

July 4 , 2023

180. Business Owner vs Business Doer

Listen as Mike and Jackie continue the discussion of owners' work vs doers’ work. An owners’ work is invisible, and a doers’work is visible. Owners doing owners work make owners money. Doers make employee money. Which would you like to do? 

June 29, 2023

179. Owners Work Mindset

Are you a business owner whose identity is wrapped up in doing the doing vs doing owners work? Do you want to spend more time doing owners' work instead of being the lid to growth for your business? Listen as we discuss what being an owner is all about and how you can start thinking like owners do. 

June 27, 2023

178. Culture Point - Referral

Intentional collaboration and mindful execution are the powers of referrals. We are committed to openly referring others in our community to people we know. However, we are also focused on being open to referrals. Is it a focus for you and your company to give and receive referrals? Do you ask even for them? Listen as we discuss the importance of focusing on referrals.

June 22, 2023

177. Culture Point - Abundance

Abundance is allowing the good things to come to you, such as money. How often are you and your team focused on scarcity?  How often are you and your team focused on abundance?  How can you use the idea of abundance in your business? Is it important enough to use it as a culture point in your own business? Listen as we discuss why abundance is important as a culture point.

June 20, 2023

176. Culture Point - Gratitude

How do you use gratitude in your business? Is it important to practice gratitude as a company, so much so that you make it a culture point? Listen as we discuss how important gratitude is in your business.

June 15, 2023

175. Culture Point - Consistency

Consistency can be boring, but it takes the guesswork out of what to do. If you want to grow, consistency and systems are highly valuable to your customer. Consistency helps your customers refer you to others as well. Relentless consistency is something your customers will come to rely on. Listen as we discuss other benefits of being consistent and how that affects your customers.

June 13, 2023

174. Culture Point - Systems Part 2

The culture point about systems will be continued in this episode. Listen as we discuss systems for scalability. How can systems and scaling them affect the growth of your business?

June 8, 2023

173. Culture Point - Systems Part 1

Strong, repetitive, consistent systems that are trained when needed are the basis of a growing company. Looking at the system first before blaming people when there are challenges is also part of a great culture. Listen as we discuss having systems as a culture point.

June 6, 2023

172. Culture Point - Fun

Creating an atmosphere of joy and happiness is creating fun in your business. Are you focused on the destination or the journey? What if you could find joy and happiness in everyday?

June 1, 2023

171. Culture Point - Balance

People usually talk about a work/life balance these days... but there really isn’t work/life balance, there is just life balance. What if you could do one or two things with great focus and intention? Do the right thing at the right time to get results and then rejuvenate. Now, that is the type of balance that Mike and Jackie will elaborate on.

May 30, 2023

170. Why is Culture in a Business so Important?

Culture is the basis of everything, a set of observable behaviors. It is the behaviors and actions that are most valuable in your company. Culture is the only competitive advantage that you have left. Your company culture either creates itself and is out of your control OR you can create it yourself with values you want to have.  

May 25, 2023

169. Culture Point - Teamwork

If everyone is doing their own thing and fighting with teammates for resources or roles, it sucks. The dysfunctional aspect of the team will not create significant growth in your business like you want. Listen as we discuss teamwork and the importance of it with the newest generation of employees.

May 23, 2023

168. Culture Point - Education

Lots of businesses don’t continue to educate their employees. If your employees aren’t getting better, why should your customers stay with you. If your employees want to expand their capabilities and thrive while they can’t do it with you, they’ll go somewhere else.  Listen as we discuss our cultural value of Education and how that can affect your business.

May 18, 2023

167. Culture Point - Communication

Culture point number 5 focuses on communication. As anyone who deals with people knows, communication is one of the most important culture points in an organization. What does good communication in a business look like? Listen as we discuss our culture point of communication.

May 16, 2023

166. Consistency and Expectations

We’re taking a quick detour from formally discussing our culture points. As owners we get bored in our businesses, which leads us to wanting to make changes. Those changes can lead to inconsistency and problems with customer expectations. Listen as we discuss what happens to consistency and expectations when we get bored in our businesses. 

May 11, 2023

165. Culture Point - Excellence

In this episode we discuss the fourth culture point of excellence. Since culture is a set of observable behaviors, listen as we discuss the observable behaviors that go along with excellence in an organization.

May 9, 2023

164. Culture Point - Integrity

Culture Point #3 is all about integrity. Speaking the truth and what I promise I deliver. Want to know more about how this culture point may be one to consider for your business? Take a listen.

May 4, 2023

163. Culture Point - Ownership

The second culture point that is important in our business is the culture point of ownership. Taking ownership of our actions and outcomes. How will ownership affect your business?

May 2, 2023

162. Culture Point - Commitment

What is culture? Culture is a set of observable behaviors in your business. During the next several episodes we will discuss various culture points we use in our business. In today’s episode we discuss Commitment.

April 27, 2023

161. Intentionally Choosing the Values You Want to Live By

Intentionally choosing the values you want to live by is another way to design your own life. Sometimes we are living the values of others and don’t even know it. Listen as we introduce you to how to intentionally choose what matters to you the most. 

April 25, 2023

160. If Wealth Were Easy, Would You Go For It?

What are your thoughts about wealth? Do you think that getting wealth is too hard, so you don’t go for it? What if you changed your thoughts and took action towards the value of wealth? What would happen? Listen and find out how to take the first steps. 

April 20, 2023

159. Hard vs Easy

Are you choosing to define reaching your goals as hard? Has your past affected how you view your future? If you could let that go and move forward, what would happen? What if you could write new rules as to your definition of ‘easy’? Mike and Jackie will elaborate on the mindset shifting from ‘everything’s hard’ to ‘everything’s easy’. 

April 18, 2023

158. Keep Momentum and Take Vacations

Picture this: you have lots of momentum and things are going great, but then vacation happens and it takes several weeks to get that momentum back. Listen as Mike and Jackie discuss how to keep momentum going and when are good times to take breaks to recharge.

April 13, 2023

157. Speed is Life

“Speed is life.” It is the concept that success and accomplishment happen when you’re moving, not just when you're sitting on the couch. You can’t think your way through problems; you have to take action. it?

April 11, 2023

156. Start to Design Your Life Intentionally

We start to design our life based on the values we want to intentionally live by. We make decisions based on our values more than logic. Listen as Mike and Jackie discuss the first steps to intentionally designing the life we want to live.

April 6, 2023

155. Worry is NOT a Management Method

How much has worrying helped you develop people and to create a business you can be proud of? Why would you talk yourself into feeling terrified when you could be spending that time making more money in your business? 

April 4, 2023

154. Bucket List Travel Destinations

Dream x Goal x Learn x Plan x Action is the formula to get your bucket list travel destinations from dreaming, to actually happening. Listen as we talk about bucket list travel and how to make that dream turn into your reality.

March 30, 2023

153. Cope or Thrive

Coping mechanisms help you get by and thriving allows you to take advantage of all the possibilities in the world. How can you tell the difference when it’s happening to you and how can you change

March 28, 2023

152. Listening Traps

What is a listening trap? Listen as Mike and Jackie explore why we cause ourselves to ignore the person who is speaking. Learn how to listen to learn, instead of listening to get your point across.

March 23, 2023

151. Seeing Things From Another Point of View

Language is 7% words, 38% Tone of Voice and 55% Body Language. As humans we have our personal point of view and what it means to us and the emotions we are having at the moment.  Listen as Mike and Jackie discuss how to see things from another’s point of view.

March 21, 2023

150. Boredom in Business

Planning in your business is one of the best practices to help you organize your next quarter/year.  Learn how to seek perfection vs avoiding boredom. Plans make you money and make it a game. What would happen if you chose to look at your business as a game? Mike and Jackie go in depth on where boredom in your business can come from and how to overcome it.

March 16, 2023

149. Designing the Life You Want

Did you know that you can design the life you want? Knowing where to begin can be difficult and uncertain. Listen as Mike and Jackie discuss the process to begin designing the life that YOU want, not what others want.

March 14, 2023

148. Having Fun in Business

For some people having fun in business is an oxymoron. We discuss how to have more fun while owning a business. As Mike and Jackie have said before, business is a game, and you can learn how to have fun and win it.

March 9, 2023

147. Legacy Leadership

Jackie and Mike talk about leaving a strong group of leaders to carry on without you. Learn about having bench strength, so that you can get promoted from within. More and more people are looking at the legacy they are leaving behind.

March7 , 2023

146. Partnership Communication

95% of problems are due to miscommunication. It is unlikely that two partners progress at the same speed. Learn how to tune in to learn how to find the happy medium.  

March 2, 2023

145. Perturbation

Perturbation is the uncomfortableness that we must to go through to get to the next level. We can dread it or we can embrace it and reap the rewards at the other end. Listen as Mike and Jackie discuss the definition of perturbation and the reward it brings you when you get to the other side.

February 28, 2023

144. Ranting About Service From a Customer Point of View

What is the experience you want your customers to have at your business? Listen as we rant about our customer experience and ideas on how you can make the customer experience better. Would you want to be a customer or employee at your business?

February 23, 2023

143. Is Your Social Media Strategy Effective?

Question #10 from an article “10 Crucial Business Questions for a business owner,” written for American Express by Barry Moltz from the Shafran Moltz Group. “Is your social media strategy effective?” You spend a lot of time on social media, but do you have a strategy? How do you know it is effective? Are you just doing it without a plan? Listen as we answer these questions and more.

February 21, 2023

142. Who Are Your Most Valuable and Most Costly Customers?

Question #9 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a business owner”.  Who are your most valuable and most costly customers? Mike and Jackie will discuss if those customers who buy from you but take up all your resources are worth the investment and more.

February 16, 2023

141. Will Your Customers Make Referrals?

Question #8 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a business owner.” Will your customers make referrals? Listen as Mike and Jackie discuss why it is important to get referrals from your existing customers.  Getting a new customer is expensive and referrals are a way to get new customers and not have to make a large financial investment. It also tells you something about how well you’re building relationships with your customers.

February 14, 2023

140. What is Your Customer Retention Rate?

There was an article from American Express written by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a business owner. Question #7 is ‘What is your customer retention rate?’ Listen as we discuss why it is important for long term success. Did you know that losing customers can be a sign that something is wrong with your product or service?

February 9, 2023

130. How Effectively Do Employees Generate Revenue in Your Business?

Question #6 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a Business Owner”. How effectively do employees generate revenue? Mike and Jackie explore the labor efficiency ratio and how to use it to measure revenue generated per employee.

February 7, 2023

129. What is your Pricing Strategy?

Question #5 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a Business Owner”. What is your pricing strategy and why?  Listen as Mike and Jackie discuss the importance of properly pricing your product or service to maximize profits.

February 2, 2023

128. Is Your Cash Flow Positive?

Question #4 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a Business Owner”. Is your cash flow positive each month?  Mike and Jackie will discuss cash flow and the importance in the overall financial performance of your company.

January 31, 2023

127. What Parts of Your Business is Not Profitable?

Question #3 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a Business Owner”. Which parts of your business are not profitable? Listen as we discuss how to look at your product or service line and determine which items are worth the resources and which are not.

January 26, 2023

126. How Does Your Business Generate Net Income?

Question #2 from an article written for American Express by Barry Moltz from the Shafran Moltz Group “10 Crucial Business Questions for a Business Owner.” How does your business generate net income? Listen as we discuss where to focus your resources and where to potentially cut back in order to remain profitable.

January 24, 2023

125. What Problems Does Your Business Solve

EfficientWhat Problems Does Your Business Solve?

There was an article from American Express written by Barry Moltz form the Shafran Moltz Group “10 Crucial Business Questions for a business owner.  Over the next several episodes we will be elaborating on these questions.  If you’re a business owner you’ll want to listen closely.

January 19, 2023

124. Efficient vs. Effective

Efficient is the shortest route to a result. Efficiency doesn’t necessarily mean effectiveness. What is the difference? Listen as we discuss the difference and how it affects your business. 

January 17, 2023

123. Ownership, The Art of Giving

If you say you want your team to take ownership, are you going to let them? Or are you going to add too much value by taking their responsibility and accountability but continue to tell them how you used to do it?

January 12, 2023

122. Accountability

Accountability is to take account. Do you, your team and your business have the ability to take account in your business? Can you count it and does your team have the ability to do it? Learn how to lead your team and help them to be accountable to the result you both want. 

January 10, 2023

121. Responsibility

Responsibility is really divided into two pieces, ‘response’ and ‘able’. Do you want your team to take responsibility but put things in their way to do it? Listen as we discuss how to help you and your team take responsibility in your business.  

January 5, 2023

120. The Change Within Us Helps Get Us what We Want

Changing beliefs and personal development is hard, but it can be done. The higher up you rise, the more results and potential you can see. The more impact you want in an area of your life or in the world will require more time to be spent on personal development. 

January 3, 2023

119. Beliefs - The Encourager or Limiter?

We discuss how our beliefs are either the encourager or limiter in our business. As a leader in business, what are the beliefs you hold that either encourage you or limit you? 

December 29, 2022

118. 6 Inches Between your Ears Determine Your Future

The “identity iceberg” is a concept that helps you think about who you are, what you want to do, learn and become. How is your current identity helping you get to where you want to go? When you’re ready to change, that change is instant. Listen and learn how. 

December 27, 2022

117. How to Get What you Want Using Affirmations

Your subconscious mind does not care what you feed it; it'll give you what you are looking for. Using affirmations can help you strive to become the person you want to be. They will also help your subconscious believe it is happening right here, right now. 

December 22, 2022

116. Hidden Money in Your Business

We often hear “I can’t afford to invest in myself and my business”, while everyone can afford the things you want. Are the things you want going to help you double your business? Grow your team? What money is hiding that will allow you to invest in yourself? Today’s episode touches the surface of those questions with Mike and Jackie's insights. 

December 19, 2022

115. Blame Keeps You in the Past

As an emotion, blame is disempowering. Blame is all about people, whereas excuses are about a thing or situation. As you grow as the leader, your team grows. A culture that allows blame is not a championship culture. If this sounds like you, listen as we discuss how to fix it. 

Do you need an objective person to ask you the right questions?

December 15, 2022

114. Back to Basics

How did you get to where you are right now? What were some things you got away from doing that helped you be successful? What head trash do you, as the leader, need to let go of so it doesn’t transfer to your employees? These questions and more will be answered in today’s podcast with Mike and Jackie. 

Do you need an objective person to ask you the right questions?

December 13, 2022

113. How Does Making Excuses Hold You Back?

We are How Does Making Excuses Hold You Back?

Excuses such as the economy or inability to hire are holding you back. If you are saying “I can’t do that because….” then you may be making an excuse. When you give up excuses and take responsibility it is amazing how you start the forward momentum. Are you ready to drop your excuses and take responsibility to move forward?

December 8, 2022

112. How Denial Here and Now Affects the Future

We are in denial all the time. Denial takes the form of “we don’t have a problem”. If you believe it will fix itself, then you may be in denial. Mike and Jackie answer the question, “How does being in denial affect the growth and sustainability of your business?” 

December 6, 2022

111. Faster Feedback, Faster Results

Mike and Jackie discuss faster feedback/faster results. Key performance indicators (KPI’s) are the way to quickly measure feedback and can continue on to the correct path/course almost immediately.  How do you use KPI’s to help your employees self-correct to get faster results

December 1, 2022

110. Intentional Hiring

Intentional hiring is all about clarity and asking for exactly what you want. What are you hiring for and what are the tasks they need to complete? We also talk about how hiring and retention is directly related to how good of a leader you are and the culture of the business. 

November 29, 2022

109. Steps to Create Your Culture

We’ve been talking a lot about culture in a company. What is a good culture? What is a bad culture?  Today, we’ll give you the first steps to creating the culture you want for your business. 

November 24, 2022

108. How a Hospitality Business has Remained Fully Staffed

In our first podcast interview, Mike and Jackie interview Thomas Gabert, owner of Pour Inc and one of Jackie’s clients. Tom shares his secrets to hiring and retaining employees, especially in the hospitality industry. Great insights and ideas for your business!  

Checkout Tom's insights on his strategies, implementation and growth!

November 22, 2022

107. What Today's Leaders can Learn from the Younger Generation

Mike and Jackie discuss how the nature of work and employees have changed over the years. The best way to lead the new generation of workers is not the same as when we were just starting out. The new generation of employees are reshaping the way we work. As leaders, what can we learn from them and about them to lead them better? 

November 17, 2022

106. Key #6 to a Winning Team: 100% Involvement and Inclusion

Today we discuss the last key to a winning team. Everyone has a role to play, they want to be involved and included in the growth of the business. How can you involve and include them as the company grows? How might their involvement grow the company? 

November 15, 2022

105. Key #5 to a Winning team: Support Risk Taking

Mike and Jackie’s big question is how good are you at letting your employees try something new? Do your employees feel comfortable trying new things, also called innovating, without ramifications? It’s all about testing, measuring and seeing what happens while following processes. You can be pleasantly surprised at the creativity and perspectives curated from your employees. 

November 10, 2022

104. Key #4 to a Winning Team: Action Plans

Why are action plans a key to a winning team? Does your team have action plans that match up to your company goals? Does the company have a strategic plan that is the north star for your business or are you running with no objective? Listen as Mike and Jackie discuss what action plans are and why strategic plans are important for your business.   

Do you need a north star for your business? 

November 8, 2022

103. Key #3 to a Winning Team: Rules of the Game

Mike and Jackie talk about how culture is one of the things that keep and retain employees. Your business will have a culture one way or another, either you create it or it is created for you.  

Not sure your culture helps you keep and retain employees?

November 3, 2022

102. Key #2 to a Winning Team: Common Goal

As you grow, having a common goal causes the business to become something different. What do you need to be better at, grow into, to become something slightly different and bigger than you are now? Listen as Mike and Jackie discuss how common goals and how they make a winning team. 

Want to grow but are not sure the first steps to take?

November 1, 2022

110. Key #1 to a Winning Team: A Strong Leader

In part 2 of our series “Cocktail napkin wisdom” with focus on keys to a winning team, Mike and Jackie discuss the first key to a winning team: Strong Leadership. What might strong leadership look like? What is the focus of a strong leader? Listen to find out! 

Do you want to be a strong leader but don’t know how?

October 27, 2022

109. Getting and Retaining Employees

Join us for “Cocktail napkin wisdom part 1”. Learn about the 6 keys to a winning team to be a better boss and have a championship team.

In today’s episode of the Make More Work Less podcat with Mike and Jackie, they share some wisdom surrounding getting and retaining employees. Where do you find them? How do you attract potential employees?

October 25, 2022

108. Misconceptions of Becoming a Better Leader

To a lot of business owners and leaders, becoming better leaders sounds like a lot of work. And most don’t know where to start to become a better leader. Mike and Jackie have been leaders in their communities for many years and want to share their experiences and learnings.

October 20, 2022

107. 4 Factors of Decision Making

Scott McCain, in his book “Iconic”, was a speaker at our global conference. He discussed the 4 factors beyond branding and how people make decisions. Listen as Mike and Jackie discuss the 4 factors of decision making when it comes to deciding on a product or service. 

Are you ready to help your prospects make better decisions regarding your product or service?

October 18, 2022

106. Useless Investment in Social Media Marketing

From the last episode, a listener asked “what do you mean by managing your data, pay attention to your email list and get off social media?” If you’re only using social media, at any time any of the owners of Facebook, TicTok, etc. can decide to shut down the platform. This means shutting down your business pages, etc. and thus perhaps shut down your business. What should you do?

October 13, 2022

105. 6 S's of Experimental Marketing

Listen as Mike and Jackie talk about putting your prospect into a story.  Marketing is letting people decide whether the problem they have can be solved by you.

Need some help with the 6 S’s of experiential marketing?

October 11, 2022

104. 6 C's of Leading

Mike and Jackie discuss the 6 C’s of Leading as presented to ActionCOACH by ActionCOACH Linda Krei from Iowa. The 6 C’s of leading starts with better leadership. Your leadership should help your team reach higher and do better things.  

Want to put the 6 C’s of leading into practice but don’t know how? 

October 6, 2022

103. 6 Principles of Influence

Want to know how to persuade or influence customers and sell more? Listen as Mike and Jackie discuss the 6 principles of influence based on the book “Influence” by Robert Cialdini as it relates to selling and marketing. 

October 4, 2022

102. Membership and Subscription is the Future

Memberships and subscriptions are the wave of the future. Millennials love subscriptions. Is your business poised for the wave of the future?   

Want to figure out how to create memberships and subscriptions in your business?

September 29, 2022

101. Same But Different in Marketing

What if you could connect with your audience a lot better? How people see the world differently is really important to connect with the broadest group in your target market.  Listen as we talk about how NLP can help.   

Need some help using same but different in your marketing?

September 27 , 2022

100. Reasons Why It Can't Happen Now...Or Can It?

Do you feel like the world controls you? Do you believe it can’t happen now because a recession is coming? That is just an excuse. Instead of “I can’t”, how do you focus on “how can I”?   

Are you making excuses or want to work with what is in front of you?

September 22, 2022

99. Ladder of Adult Learning

We’ve been talking about goal setting during the last few episodes. There are lots of business owners out there who have no desire to learn goal setting. On today’s episode Jackie and Mike discuss the Ladder of Adult Learning. The ladder of learning is all about the steps we go through, as adults, to learn new things. Understanding this will help you as you navigate the learning necessary to have a great business. 

September 20, 2022

98. Goal Accomplishing Depends on Where You are at Right Now

Have you ever felt like time has gone by and you’ve accomplished nothing? But is that really true? Are you sure you haven’t accomplished anything?

Another aspect of great goal setting is understanding where you’ve come from and where you are right now. Listen as Mike and Jackie discuss knowing what you’ve already accomplished is highly important to accomplishing your current goals. 

September 15, 2022

97. How Do You Become Good at Goal Setting?

Are you saying to yourself, “I’m terrible at goal setting”? Goal setting is fairly easy once you know the right way to do it. Learn how to set goals and stay committed to accomplishing them and get the life you want.

Do you feel that you are not very good at goal setting and want help with that?  

September 13, 2022

96. What is Future Pacing with Regard to Goal Setting?

If you want to reach your goal, clarity of the future goal is extremely important. Listen as we discuss how clear details, combined with the right actions for the results you want, are the best way to reach your goals a.k.a. the life you want to live.   

Are you struggling to get crystal clear on your goals and what actions you need to take to get what you want?

September 7, 2022

95. Are You or Your Business Stuck?

Have you hit a perceived ceiling? Maybe the identity of your business needs to grow its identity to the next level. If you’ve been thinking of yourself as a business owner of a specific size business or that your business can only be a specific size, it’s time to break through! Listen as Mike and Jackie discuss the idea of breaking through the ceiling and how to do it. 

September 6, 2022

94. Systemize the Routine, Humanize the Exception

Mike and Jackie discuss how to systematize the routine and humanize the exception. What is it and why is it so great? Systematizing the routine creates better efficiency and customer experience. Humanizing the exception allows employees to treat people as human beings. 

Does your business systems allow for treating people as human beings? 

September 1, 2022

93. Business Can Be An Infinite Game

The Infinite Game is a book written by Simon Sinek. Business is an infinite game because it continues past the players. If your business is infinite, it will go on well after you’re either gone or out of the business. Listen as Mike and Jackie discuss business as an infinite game. 

Do you want to play the infinite game in your business? Do you want to improve?

August 30, 2022

92. Are You Hiring For Results or Just a List of Skills?

When you hire someone, do they know the results that you are expecting them to achieve? Are you hiring for skills or results? Listen as Mike and Jackie discuss why it is better to hire for results so you know what you are getting from your employees. 

August 25, 2022

91. Which Business Mistakes Warrant Your Time and Focus?

Which mistakes are minor and which ones are fatal mistakes? How do you decide which ones get your full attention and time first? Mike and Jackie elaborate on how to decipher the importance of mistakes and how to delegate your time. 

August 23, 2022

90. Is Your Team Focused on The Right Competitor?

Is it better to focus, as a team, on competing with the outside world? Sometimes competition might feel like it’s coming from within the company... How does internal competition help or hinder your company? Mike and Jackie explain who, what and when to focus on competitors.

August 18, 2022

89. Lessons Learned From 10 Years as a Business Owner

Mike and Jackie discuss Mike’s lessons learned from being a business owner for the last 10 years. You may be going through some of these yourself. Whether it’s learnings you know or hearing for the first time, listen to learn how to navigate these situations.

Do some of these lessons resonate with you? Do you want to improve?

August 16, 2022

88. How Do You Become an A-Level Business?

Are you an A-Level business? Not yet, but want to know the requirements to be an A-level business? Listen as Mike and Jackie discuss elements of an A-Level business.   

Do you want to be an A-Level business and don’t know where to start? 

August 11, 2022

87. What Company Characteristics Are Important To Hire And Retain?

Mike and Jackie talk about the characteristics of companies who have no problem hiring and retaining employees. Listen as they discuss those characteristics that you might want to implement for your own business as well. 

August 9, 2022

86. Creating an Enemy

Listen as Mike and Jackie elaborate on creating friction outside of the company and inter-company friction. Focusing friction and competition outwardly vs within the company can cause different results. 

Is there lots of inter-company friction in your business?

August 4, 2022

85. Are You In The Distraction Zone?

Listen as Mike and Jackie discuss the time you, as a business owner, would spend in the distraction zone. Learn the best place to spend your time if you want to grow your business and have a better life.  

Check out the Time Target to understand where things stand in terms of urgency and importance.  

August 2, 2022

84. Marketing For Employees

Mike and Jackie discuss target, offer, copy and marketing for employees. This will attract employees that want and would fit in with the company culture. 

July 28, 2022

83. 3-Step Process For getting The Results You Want - Part 2/2

Listen as Mike and Jackie discuss the third step of the 3-step process to get the results you want by following through with this process implementation. 

July 26, 2022

82. 3-Step Process For Getting The Results You Want - Part 1/2

Mike and Jackie pass along some more wisdom that they learned at the conference. This episode is all about what was learned from Kurek Ashley regarding a 3-step process for getting the results you want. 

July 14, 2022

81. Business Is The Greatest Game On The Planet

Listen as Mike and Jackie discuss why it’s great to own a business. It is the greatest game on the planet. If you don’t feel that way about your business, take a listen as we discuss how business can be a blast! 

July 12, 2022

80. What's Your Purpose?

What is your purpose? Are you using it in your business? Are your beliefs around money getting in the way of fulfilling your purpose and making a great impact? 

July 7, 2022

79. Generalized Fear And The Choices We Make

Be aware that something is going to happen, that you are going to have to adapt as a business owner and as a business. How do you handle any fear or worry that comes up in your business? Remember, it is a choice... your choice. 

July 5, 2022

78. Don't Panic! Is The News Really Doom And Gloom For Business?

Are you willing to adapt to economic changes that are coming? Is this the biggest opportunity or hurdle that you’re going to face? Listen as we discuss the upcoming economic changes and how to continue to grow and thrive.  

June 21, 2022

77. Greatest Hits: I Am's

“I am” statements are the verbalized part of IVVM (Idealize, Visualize, Verbalize, Materialize). Learn more with Mike and Jackie about how “I am” statements can change your identity to fit your values and beliefs as a business. Changing mindset and how that can manifest the results you want.

June 16, 2022

76. Greatest Hits: IVVM: Idealize, Visualize, Verbalize and Materialize

Mike and Jackie talk about manifesting. You will get more of what you focus on. If you focus on how life isn’t fair, you’ll get more of that. If you focus on there is an abundance of business out there, then you will get more of that.

June 14, 2022

75. Greatest Hits: Why Do I Need A Plan?

Thinking that planning is a waste of your time or haven’t even thought about creating one? Jackie & Mike tackle the topic of planning & how it can keep you from chasing bright shiny pennies all day and get you real results in your business. Which will equate to a better overall life for you and your family.

June 9, 2022

74. Greatest Hits: Why Have A Coach For Your Business?

Your business is either growing or it’s dying, it’s not staying the same. Just like athletes need coaches to improve their performance, business owners need a coach to help make sure that the things you’re doing and thinking about are going to get you the result you want to get from your business.

June 7, 2022

73. Greatest Hits: Is Your Business Growing Or Dying Because It Isn't Staying The Same?

The concept of businesses follows the laws of nature where everything either continues to grow or starts to die. They don’t stay the same and neither does your business. Growing your business doesn’t need to be hard or require more hours. Mike and Jackie talk about how you can fix that. Hint: It starts with you, growing as a leader!

June 2, 2022

72. Greatest Hits: Are You Ready For The Next Normal?

Getting your business ready for the new normal after the pandemic. If you’ve done really well during the pandemic, are you ready for the changes that are coming to the marketplace? Mike and Jackie discuss the innovation and preparation that needs to be made in this constant time of change.

May 31, 2022

71. Greatest Hits: The Hiring Game, You Get The Employees You Deserve

Hiring is easier if you are the kind of business and kind of leader that attracts winning players or employees. Does your culture reflect the attributes that will attract the talent that you’ve always wanted? Mike & Jackie dive into marketing for employees, beliefs and actions, and how to lead a championship team.

May 26, 2022

70. Greatest Hits: Turn Fear Into Focus

Unsure about what the future of your business might be like & it’s making you nervous about what’s to come? Listen as Jackie & Mike discuss how to walk through that fear and focus on the things that will make you and your business successful and grow.

May 24, 2022

69. Greatest Hits: Owner's 9-Block

Jackie and Mike discuss the Owner’s 9 Block. It is a tool that will help you decide the most important tasks that only you, the leader, should and can do which will reap the most rewards. We also answer the question, how much is it costing you to do other tasks in your business that are not owner tasks? You’ll be surprised!  

May 19, 2022

68. Greatest Hits: Time Management vs Self-Management

It’s good to go back and reflect on how far you’ve come. Mike & Jackie’s Greatest Hits are previous podcast episodes that should be shared again to refresh your mindset. The first episode of our throw-backs is about learning how to get started working on the right things, so that you can take advantage of all the opportunities that you may be missing.

May 17, 2022

67. Lessons From Don Miller - Building A Story Brand

Mike and Jackie discuss their biggest learnings from Donald Miller, author of The Story Brand.  How does the shift in thinking and mindset put people in their stories and thus feel understood?  

May 12, 2022

66. Lessons From The Change Doctor - Dr. Michelle Rozen

Change is all around us. Mike McKay and Jackie Zach discuss their learnings from the BizX speaker, Dr Michelle Rozen, the Change Doctor. 

May 10, 2022

65. Business Lessons From Molly Bloom of 'Molly's Game'

Listen and Mike and Jackie talk about one of our speakers at BizX, Molly Bloom of Molly’s Game. Learn about her riches to rags to riches story and what can we gain from her story to take into our businesses.  

May 5, 2022

64. Learning From Ken Schmidt From Harley Davidson

Ken Schmidt led the recovery of the Harley Davidson company and brand. Listen as Mike and Jackie talk about the learnings centered around “What are people saying about our company?” “What do I want them to say about our company?” & “What are we doing to make that happen?”  

May 3, 2022

63. Going To Conferences Is Like Adding Helium To YourLife

Conferences can be a way to rejuvenate and add helium to your balloon of life. Learning, sharing knowledge and fellowship can all be gained from getting together with people who can also help fill your balloon. Has a conference ever added helium (learnings/education) to your balloon (life)?

April 28, 2022

62. Learnings From "Leaders Eat Last" By Simon Sinek

One of Mike’s favorite books is “Leaders Eat Last” by Simon Sinek. Listen as Mike and Jackie discuss the leadership lessons learned and applied based on this book.

April 26, 2022

61. Diary of a Fast-Growing Company - Team

In our last episode in the series Diary of a Fast-Growing Company, Mike and Jackie discuss how our hiring and our team has changed as we’ve grown. Lots of great lessons in this episode.

April 21, 2022

60. Diary of a Fast-Growing Company - Leverage

Mike and Jackie discuss how his business had to change with regard to business processes and systemization. The processes and systems were re-evaluated, tweaked, and even created to help simplify and make the business run smoother. 

April 19, 2022

59. Diary of a Fast-Growing Company - Niche

In episode 5 in our series, Diary of a Fast-Growing Company, Mike and Jackie discuss how our niche has changed as we’ve grown. 

April 14, 2022

58. Diary of a Fast-Growing Company - Financials

In episode 4 in our series, Diary of a Fast-Growing Company, Mike and Jackie discuss how financial mastery changes as your business grows. Some great learnings if you’re an owner of a growing business. 

April 12, 2022

57. Diary of a Fast-Growing Company - Delivery

Listen as Mike and Jackie discuss how fast Mike’s business is growing and how the delivery side of the business must change as you grow. “Why?” Check out the insight from Mike and the necessity of changes. 

April 7, 2022

56. Diary of a Fast-Growing Company - Time

In our continuing series with "Diary of a Fast-Growing Company" on the Make More Work Less Podcast, Mike and Jackie discuss how he had to change how he spent his time, as the leader, as the business grows. Listen as Mike talks about how he spends his time now as the business grows.

April 5, 2022

55. Diary of a Fast-Growing Company - Destination

Mike McKay and Jackie Zach dive into "Diary of a Fast-Growing Company"! Listen as Mike shares his journey as a business owner using ActionCOACH’s 6 steps. We start with Destination Mastery, where the business started and the journey to where the business is now and where it’s going. Lots of great learning material for business owners!

March 31, 2022

54. How Do Beliefs About Money Affect Our Success?

Mike and Jackie talk about the topic of our beliefs about money. "How do beliefs about money affect our success?" Negative beliefs can create a wall between us and money. So, learn how to recognize those beliefs, how important mindset is, and how to turn negative beliefs into positive ones.

March 29, 2022

53. Price For Value, Not Time

Are you pricing your product or service based on price or based on value? As you become an expert in what you do, it gets easier for you but more valuable to your customer. This is all about valuing your time and expertise. Learn more about what you can do to increase the value and price of your business.

March 26, 2022

52. Staying On Offense VS. Defense

In today’s episode we discuss staying on offense (proactive) vs always staying on defense (reactive). Mike and Jackie will go in depth about the differences, the pros and cons that come with them, and when is the right time to use each. 

March 24, 2022

51. Playing Your Game

Playing your game is all about playing the game of business you want to play, not someone else’s game. Focus on your own game while learning from others’ successes and mistakes, but don’t let others play YOUR game of business for you. 

March 17, 2022

50. Choosing Our Response

We have choices even when things are not going our way. We have a choice in how we think, act, and react. Listen as we discuss how our choices (especially around our beliefs) affect our business. 

March 15, 2022

49. Small Actions Create Big Momentum

How do you take a small action and cause something big to happen? It is all about the small, intricate details that will build the bigger picture in the end. Listen as Mike and Jackie explore small ways to get big results over time. 

March 10, 2022

48. Energy Stack: How Your Energy Affects Others

In today’s episode we discuss the Energetic Stack. What is it? How does your energy as the leader affect the people you are leading? Where the leader goes, everyone else goes. As they say, “life is a mirror.” 

March 8, 2022

47. 3 Tips on How to Catalyze Greatness in People

Listen as we discuss 3 tips to help you, as a leader, bring out the best in your people! When your team feels great, it will be reflected in their work as well. 

March 3, 2022

46. Alignment - Why Is It Important?

For most business owners, the business is the vehicle to get what you want out of your life. Is your business aligned to what you want to have, achieve or do in your personal life? Are your goals for your BUSINESS aligned with your PERSONAL goals? If the answer is no, today’s episode is for you! Learn about what exactly an alignment is and does for you and your business.   

March 1, 2022

45. The Performance Curve

The performance curve happens over time when you start to improve lots of little things. Over time the little things build on top of each other to create acceleration. Do you feel your business has regressed and lost momentum? Learn what happens when you stop putting momentum, energy and focus on something... then improvements slide backward.

February 24, 2022

44. I Don't Have Time To Train, It's Easier To Do It Myself

Do you find yourself saying “I don’t have time to train, it is just easier to do it myself.” When you really think about it, it’s more work to think about the training than it is to actually do it. Are you overthinking about the cost and time? What skills can help you create better focused training?  

February 22, 2022

43. People Are Smarter Than You

Today’s episode is how to attract, retain and inspire people smarter than you. How do you set your ego aside while surrounding yourself with people who are smarter and better than you in their chosen profession so that your business grows? Learn from Mike and Jackie the how’s and why’s of hiring people smarter than you. 

February 17, 2022

42. Unintended Consequences of Being a Really Good Business Owner

Your business is running smoothly and there aren’t many opportunities, positive or negative, to get the adrenaline rush that comes with solving problems. Now what? Are you feeling stuck in limbo, like there isn’t anything new coming your way? 

February 15, 2022

41. 16 Cylinders of a High-Performance Culture

The amount of power an engine creates is partly due to the number of cylinders working. Learn about the 16 cylinders of high-performance including your body, mind, heart and soul. Why is this important for you AND your team? How can you use the 16 cylinders to create a championship team?

February 10, 2022

40. 6 Steps to Massive Results

Is it time to get back to basics? Want more money in fewer work hours? Learn more about the ‘6 steps to Massive Results’ that can help you have a business that works without you so you can spend more time focusing on other important parts of your life. 

February 8, 2022

39. KPI vs. Personal Best

What is a KPI? What is a personal best? If they are not the same thing, what’s the difference between a KPI and a personal best? Why is a personal best a better motivator than a KPI?

Listen as Mike McKay and Jackie Zach talk about what the differences are and how it can help your business grow. 

February 3, 2022

38. Accounts Receivable is Your Money

Are you on top of your accounts receivable? Do you have a cash flow issue? If money is owed to you, the longer it goes, the less likely you’ll be able to collect. It is a free loan to your customers & it’s costing you money. What is holding you back from collecting? 

February 1, 2022

37. Are You Under the Illusion That you're Too Busy to Sell?

What happens when you say you’re too busy to sell? What tasks are taking up your time and are they really as important as you think they are? This episode will discuss business mentality, organization and management, so listen close! 

January 27, 2022

36. Hiring Mistakes and How to Fix Them

Have you made hiring mistakes in the past? Not sure if you are currently making mistakes or not? Want to learn how to avoid making hiring mistakes? Listen as Mike and Jackie discuss hiring mistakes and what are the steps to take to hire a better team.

Hint: starts with you!

January 25, 2022

35. Why Having A Great Culture Helps Hire Great Employees

What are the three important structures of a business? They are Vision, Mission, and Culture: this episode covers CULTURE!

Why should I work for you and no one else? This question is where you would insert your company’s culture and how it is different from your competitors. Culture is an observable set of behaviors. Listen as we talk about the third leg of the stool, having a great culture and the results in hiring great employees.

January 20, 2022

34. How the Mission of Your Company Helps in Hiring Great Employees

What are the three important structures of a business? They are Vision, Mission, and Culture: this episode covers MISSION! 

The mission is HOW you execute your vision. Is it stated clearly? Is it something that compels great employees to come to work for you? Are you the leader that embodies the mission? Insight and answers to all of your questions and more from today’s podcast episode. 

January 18, 2022

33. You Are the Source of All Your Hiring Problems

What are the three important structures of a business? They are Vision, Mission, and Culture: this episode covers VISION! 

Why, as leaders and business owners, we are the source of all our hiring problems? If you are saying there are no good employees or mine are terrible, then this episode is for you. Learn why having a Vision is so important for your business in hiring great employees! 

January 13, 2022

32. Hiring is a Red Ocean

Are you looking for employees the same way you’ve always done it? There is no magic secret, but there is some work that goes into it. Do you know who you’re competing with for employees? What is your unique hiring proposition? Find out the answers to these questions and more from current and previous business owners like Mike and Jackie. 

January 11, 2022

31. Pruning the Root System of Your Business

Prune areas of your business so the energy can be used more efficiently to grow your business. Snip off the buds that using up the energy to grow in the wrong places. Pruning owner responsibilities to give energy to others on the team. Also, be careful of moving from one marketing strategy to another without letting the strategy grow.

January 6, 2022

30. Hiring With & Without Business Goals

The topic for today is "Hiring With And Without Business Goals". If you don’t have goals for your business, chances are your employees are not living up to your expectations because you don’t know where you’re going and just flying by the seat of your pants. Check out the podcast to see what business goals can do to your hiring process and future.

January 4, 2022

29. How to Gain Momentum in 2022!

It's already 2022, but do you have a business plan in place? Plans take time to gain momentum, so if you haven’t thought about what you’d like to accomplish, then this is a MUST LISTEN. Listen as Mike and Jackie give you, the business owner, a stern talking to about why having a plan is important and what key points you should add to them.

December 28, 2021

28. Employees Might Not Want What You Want

Frustrated by your employees not thinking like an owner? How would your organization benefit from allowing your employees to determine the “how” or the path to a goal, while you concentrate on the goal and measuring the results? 

The big question that you should be asking first is "how are you helping your employees to get what they want so you get what you want?" Mike and Jackie will elaborate more on these questions and some answers that could point you in the direction of your solution for your unique business employees and goals.

December 21, 2021

27. The Law of Displacement

Law of displacement says that no two things can occupy the same space at the same time. Positive and negative thoughts can’t occupy the same space at the same time. Still not sure what it is? Learn more about the Law of Displacement, how this idea works with your comfort zone and how it may affect the trajectory of your business. 

December 14, 2021

26. The Universal Law of Control

We have 100% control over our thoughts. What happens when we feel like we have no control? This lack of control can also limit our ability to reach our goals. How do you take back that control? Our thoughts and mindset are what helps us make that change, so first we have to change our mindset. Mike and Jackie discuss the what, how, and why mindset works and how to develop your new success mindset to take back your control.

December 7, 2021

25. Business is Too Hard

The phrases that come up the most when we have to wrestle with situations would be "it's too hard" and "I don't think I can do it". Listen as Mike and Jackie tackle the limiting beliefs that we set for ourselves and how to overcome them. Believe it or not, it’s all in your mindset, so let’s figure how to break out of it together! 

November 30, 2021

24. How to Hold People Accountable 

We will learn that accountability ISN’T just about telling someone what to do, it’s about making the results possible with the people who work for you. Wondering how to hold someone accountable? Jackie and Mike discuss a framework for how to hold people accountable. It could be you, your team, your partners, etc.

November 23, 2021

23. What is the Law of the Lid? 

Do you feel like you have to be the smartest and most skilled in your business, and later on your business can’t seem to grow past your current level of skill? Essentially, that is the Law of the Lid; having a lid that stops your weakest skill from growing. Join Mike and Jackie with their thoughts on why you, as a business owner or leader, might be feeling stuck in business growth and development.  

November 16, 2021

23. How to Recognize Buying Signals? 

Do you know when your prospects are getting ready to buy? What are buying signals? As there are many stages in the customer buying process, it can be confusing to know where they are at. You might also accidentally unsell your prospects like last week’s podcast topic. You may be surprised to know that questions are one of the answers you were looking for! Listen as Mike and Jackie discuss how to recognize buying signals and how to utilize this to your advantage. 

November 9, 2021

22. Are You Unselling Your Prospects? 

Are your customers saying yes to your solution and you keep talking? You keep talking and eventually you talk them out of the sale. Whether it’s making them second guess their decision, saying something that discourages their intentions, etc. Find out what you are doing and what you can do to change that ‘unselling’ habit to develop better selling skills and knowing when to close the sale. 

November 2, 2021

21. Being Late Is A Choice 

With self-sabotage, you would usually associate that with not taking great opportunities or having a limiting belief. But did you know that.. being late is also a form of self-sabotage?! Being late continuously proves to your subconscious mind that you are not to be trusted with the most basic of tasks.

It might be a small thing to you, but it is a choice that will affect many different aspects of your life. Where else do you think this would show up in your life, relationships and business?

October 19, 2021

20. Business Lessons From the Milwaukee Bucks & the Green Bay Packers 

Lessons from the sports world directly translate to the business world. Listen as Mike & Jackie compare the Milwaukee Bucks season to the first game of the Green Bay Packers 2021 season. Building or developing a team? Pay particularly close attention to the teamwork, leadership & management aspects discussed! 

How many opportunities do businesses actually have to succeed? How you coach your team, and the steps you take after a failure (as a leader) is what sets you up for the team's next challenge. Keep in mind that "wins over a long period of time, leads to success in business." 

October 12, 2021

19. Better Communication: How to Use Verbal, Visual and Body Language Cues While on the Phone?

Communication is 7% words, 38% tone of voice and 55% body language. Listen as we discuss how to give visual cues while on the phone for better communication with your team and your customers. Better communication means that there is better understanding and even a smoother transition to the next step of the sales process.  

October 5, 2021

18. Do I Have Enough Cash Flow to Hire at a Competitive Wage?

Most business owners think they can’t afford to pay another employee but don’t know for sure. The hiring process can be confusing if you don’t know where or how to start. On today’s episode we discuss how to use a cash flow forecast and other tools to invest in hiring the right people at the right competitive wage.  

A cash flow forecast basically shows if you are growing or not growing. You can do slight adjustments in your prices, employee payment or add another employee to see what your forecast would look like with those adjustments and how it would affect your business. There are also in depth examples in the podcast that can really help in understanding the forecast.  

September 28, 2021

17. Business Lessons From Watching Window Cleaning

There are a lot we can learn about business from having our windows cleaned periodically. When they are freshly washed, everything is more vivid. Over time our windows get dirty again and we don’t even realize it. Same thing happens in business. Listen as we discuss areas that should be checked and cleaned periodically.    

September 21, 2021

16. Business Lessons From an NBA Championship Journey

In this episode, we discuss the lessons learned from the Milwaukee Bucks 2021 championship journey and how to apply them to your business. The Milwaukee Bucks just won the 2021 NBA Championship. There are lots of lessons for business owners in their journey such as leadership, working as a team, focus, discipline, learning, motivation and many more.

We can all learn from this Championship winning team, and apply their lessons to improve our businesses in more ways than one.

September 7, 2021

15. What is a Unique Hiring Proposition or Why Should I Work For You?

Did you know that marketing to hire employees is just as important as getting new clients? It’s more important than ever to be able to tell prospective employees why they should come work in your business. How do I start the hiring process? We’ll discuss the first steps to a better unique hiring proposition.

Here's a reminder that you should hire someone for their WILL and not their SKILL. As skills can be taught, but the will power to do that work is not.

August 31, 2021

14. What are Some Leadership Lessons to Attract a Championship Team?

How can you tell if you're leading your way to a championship team? Wondering why your team is not listening to you? do you have team coordination? Are you getting in the way of your teaming their best work? Listen as we talk about being an "A" leader that attracts "A" players to your team. Learn how to be a leader that attracts the right players to your team.

August 24, 2021

13. Are You Seeking Perfection in Your Decision Making? Stop It!

In today’s episode Jackie and Mike discuss choosing wisely between two good options when neither one is perfect. Indecision when things aren’t perfect causes inactivity. Inactivity slows down momentum and does not solve any problems or grow any business. Take a listen on this decision-making process to find out how to choose what’s right for your business.  

August 17, 2021

12. How Can BUSY Equal LAZY in Business?

Busyness requires you to give control of your time to anyone who wants to take it. Ever have your whole day filled and get nothing done that you wanted or needed to move your business forward? Mike & Jackie discuss busyness keeping you from the hard work of setting priorities, picking goals and managing your time. Learn how to choose to be less busy & less lazy while being more productive in your business. 

June 1, 2021

11. Manifesting - "I Am's"

"I am’s" are the verbalize part of IVVM (Idealize, Visualize, Verbalize, Materialize). Learn more about how I am statements can change your identity to fit your values and beliefs as a business.  How changing your mindset can help you get the results you want in your business.

May 25, 2021

10. Manifesting- You Get More of What You Focus On

On today’s episode we tackle the subject of manifesting. You will get more of what you focus on, if you focus on how life isn’t fair, you’ll get more of that. If you focus on there is an abundance of business out there, then you will get more of that.  Listen as we discuss what it is and how to get more of what you want.

May 11, 2021

9. Why Do I Need a Plan?

Are you thinking, “I don’t need a business plan” or “I spend all this time planning, what is the ROI on my time?  Listen as we tackle the topic of planning and how it can keep you from chasing bright shiny pennies all day and get you real results in your business.  Real results in your business will equate to a better overall life for you and your family.

April 27, 2021

8. Why Have a Coach for Your Business?

Your business is either growing or it’s dying, it’s not staying the same.  Just like athletes need coaches to improve their performance, business owners need a coach to help make sure that the things you’re doing and thinking about are going to get you the result you want to get from your business.

April 20, 2021

7. Is Your Business Growing or Dying?

Business follows the laws of nature.  Organisms, plants and animals either continue to grow or start to die they don’t stay the same and neither does your business.  Growing your business doesn’t need to be hard or require more hours.  Listen as Mike and Jackie discuss how you can have a business and a life too..  Hint: It starts with you, growing as a leader!

April 13, 2021

6. Are You Ready for the Next Normal?

The world is coming back to the next normal at some point.  We’re getting closer with every month that passes.  Are you ready?  In this episode, Jackie and Mike discuss paying attention and getting your business ready for the new normal.  If you’ve done really well during the pandemic are you ready for the changes that are coming to the marketplace?   If you’ve been slow, how are you innovating so that you’re ready when the world starts up again?

April 6, 2021

5. The Hiring Game

As coaches, we hear all the time that it is hard to hire.  Actually, hiring is a lot easier if you are the kind of business and leader that attracts A players or championship employees.  Does your business have the kind culture that will attract the talent that you have always wanted? Listen as Mike and Jackie discuss marketing for good employees, how our own beliefs and actions get in the way and a few tips on how to have a championship team.  Hint: It starts with you!

March 28, 2021

4. Turn Fear Into Focus for 2021

Do you feel anxious or afraid about what 2021 has in store for your business? Listen as Jackie and Mike discuss how to walk through that fear and focus on the things that will make you and your business successful in 2021.

Feb 26, 2021

3. Are You Working on the Right Things That Will Make You Money?

In this episode, Jackie and Mike discuss the Owner’s 9 Block. A tool that will help you decide the most important tasks that only you can do that will reap the most reward.  We also answer the question, how much is it costing you to do other tasks in your business that are not owner tasks?  You’ll be surprised!

Feb 16, 2021

2. Business Owners: What Are You Doing With Your Time?

As a business owner, you may feel overwhelmed and busy. Does that sound like you?  In our very first podcast, Mike and Jackie talk about time management vs self-management. Learn how to get started working on the right things so that you can take advantage of all the opportunities that you may be missing.  

Jan 27, 2021

1. Welcome To Make More Work Less Podcast!

Mike McKay and Jackie Zach are certified business coaches with ActionCOACH of Wisconsin. We’ll be sharing shortcuts, strategies, and tools that have worked through the pandemic, recession, and stock market bubbles, over the last 27 years that will make your life as an entrepreneur easier. We’re guides along the journey so you can take action in your own business.  And have fun along the way!